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IT Support Intern (f/m/d)

Prewave

Prewave

IT, Customer Service
Vienna, Austria
Posted on Saturday, June 15, 2024
About Prewave

Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management?

At Prewave, we are dedicated to unlocking an unprecedented level of efficiency, transparency and resilience in the supply chain for our customers. We pioneer supply chain risk management with our AI-powered solutions, analysing traditional and social media in 400+ languages and predicting risks and disruptions all over the world. We help our clients to achieve a sustainable supply chain and to prevent any setbacks.

We are already a trusted partner of AbInBev, BMW, Kärcher, PwC, Porsche and many more. With the increasing importance and attention to supply chain due diligence in Europe, we grow every day, and so does our team!

We are looking for an IT Support Intern in our Information Technology team to join us on this exciting journey!

Your mission

As our IT Support Intern at Prewave, you will…

  • Provide general support for our computer users

  • Set up hardware and software applications as and when required for new and existing users

  • Assist in maintaining our IT framework

  • Install and maintain various peripherals as well as installing relevant updates and patches

  • Various ongoing tasks such as managing the IT asset inventory, IT processes and so on

  • Support the IT Administrator in administration tasks

Your profile

Must haves

  • Educational or training background in IT administration

  • Basic understanding of computer hardware, software applications, operating systems, and networking concepts

  • Strong problem-solving skills and ability to analyse and troubleshoot technical issues

  • Regular access and willingness to work from our Vienna office

  • Keeping up to date with best practices in IT.

  • Fluent in English both written and spoken

  • A valid work permit for Austria

  • Living in Vienna

Bonus points for

  • Experience with PowerShell scripting

  • Passionate about IT and a keen interest in IT Security

  • Willingness to learn and grow your knowledge in IT / IT Security

  • Ability to work well within a team and collaborate with colleagues

  • Willingness to learn new technologies and adapt to changing priorities

What we offer you
  • An extensive compensation package
    For this internship we offer EUR 1,400 EUR gross per month on a full-time basis, with the willingness to overpay based on your qualifications and experience.

  • A dynamic team in an open and inclusive work atmosphere
    As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re dedicated to building teams with a wide variety of backgrounds, identities, and experiences.

  • Various opportunities to develop your career within the company
    We are committed to building our team spirit based on mutual respect and support. We help each other achieve personal and shared goals.

  • Opportunity to be part of a highly innovative Austrian tech startup
    We blaze the trail in our field, and we strive to help large firms ensure ethical and sustainable practices throughout their entire supply-chain processes.

  • A family-friendly environment
    We offer flexible working hours and home-office possibilities to support a healthy work-life balance.
About us
We, at Prewave, take pride in encouraging and ensuring a sustainable, transparent and resilient supply chain for all. In our platform, our clients can utilise several tools to understand, analyse and anticipate any risks coming their way. We are using AI technologies to identify and predict these risks.

Our passion for more ethical business practices carried us to be one of top 10 startups in Austria in 2022 by LinkedIn, the best idea spot in 2023, and #7 in best startups list in Austria in 2024 by Trend Magazine.

We are based in Vienna, Austria, and we already have our first office in Paris. We enjoy our work with our team members from all around the world. We are a huge community from more than 35 nationalities already, and counting!

If you crave to belong to a fast-moving and diverse environment, we are one click away. Let's start chatting!