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Syntropic
About Syntropic Medical - Developing life-changing solutions for mental health disorders.
Syntropic Medical is on a mission to transform the future of mental health. Depression is one of the most urgent global health challenges, leaving millions without effective and accessible options for care. Our breakthrough technology, HAVEN, represents a new way forward. It is a noninvasive light-based neurostimulation device designed to unlock the brain’s ability to heal itself. We have already demonstrated incredibly exciting early clinical results that show a fast-acting and clinically meaningful antidepressant effect.
We are entering a pivotal chapter as we move from promising clinical evidence toward global access. To realise this vision, we are seeking a Head of Operations to serve as the backbone of our company. Your mission is simple but vital: ensure our daily operations run like a well-oiled machine. While the rest of the team focuses on growth and product, you’ll be the one managing the systems, finances, and culture that make that growth possible.
Joining Syntropic Medical means contributing to a team that is united by purpose and determined to change the way the world treats depression.
As our Operations Manager, your main job is to keep the company’s engine running smoothly so that the company can stay focused on the big picture. You’ll be the person who truly "owns" the day-to-day, everything from keeping our books and accounting in perfect order to making sure our admin systems and legal bits are squared away. You aren't just a gatekeeper; you’re the one who makes this a great place to work, whether that’s by streamlining internal processes or pulling together a team event that people truly want to attend. We’re looking for someone who sees a messy spreadsheet or a broken workflow and feels a physical need to fix it. If you’re a natural problem-solver who enjoys wearing ten different hats and being the backbone of a growing team, you’ll fit right in.
Financial Guardianship: Manage basic accounting, track expenses, handle invoicing, and interface with our external accountants to keep our books spotless.
Administrative Command: Own the "office" (physical or virtual). This includes managing subscriptions, handling documentation, and ensuring our legal and compliance boxes are checked.
Process Optimization: Look at how we work and find ways to make it better. Whether it’s automating a repetitive task or setting up a new CRM, you’re our efficiency expert.
Culture & Events: Organize everything from high-stakes board meetings to the annual holiday party. You’ll be the architect of our team’s environment.
Special Projects: Take the lead on "one-off" initiatives—like moving offices, transitioning software systems, or onboarding new hires.
The "Operations" Brain: You have a proven track record of managing moving parts, whether that was at a startup, a busy agency, or running your own project. You know how to build a process from scratch.
Numbers Don’t Scare You: You’re comfortable with basic financial management and tracking. You don’t need to be a CPA, but you should know your way around an invoice, a P&L statement, and be capable of working with tools to streamline the processes..
Tech Fluent: You are comfortable working with tools that help to make the company more efficient and are proactive in finding new ones that can improve our efficiency and accuracy. If there’s a new app that can automate a task, you’re usually the first to find it.
High Attention to Detail: You’re the person who catches the typo in the contract or the double-billing in the software subscription. "Good enough" usually isn't in your vocabulary.
Hyper-Organized: Your inbox is under control, your calendar is a work of art, and you genuinely enjoy bringing order to chaos.
Great Communication: You can talk to a vendor, a landlord, an accountant, and a new hire all in one morning, and everyone walks away feeling clear on the next steps.
Personal Qualities:
You are a Forward Giver: We really mean this. We highly value people who are proactive in offering support to those around them. This should be done selflessly, with no expectation of receiving anything in return. We believe that if everyone proactively offers help and support, then everyone ultimately benefits.
You are an Open Communicator: We are a team that strongly values mature and respectful communication. This means being proactive but also considerate when offering feedback or input. This means being respectful of your colleagues' time and stress levels. And this means being kind to all of those around you.
You are Organised: We place a huge amount of trust in all of our team. This means that we trust you know what you need to do and are very organised in keeping track of your work. We will not micromanage you and check in on every single task. However, this means we must be able to trust your organisational skills.
You are a Trailblazer: At Syntropic we foster and encourage those who strive to make a true positive impact in the world. We believe that innovation is the way to make this change. No technical complexity or difficulty of the problem will prevent our team from seeking life changing solutions. We hope that all of our team will have the opportunity to progress in their careers, both at Syntropic and in potential future roles. We take pride in our team and will do everything we can to help you achieve your ambitions.
What We Offer:
Opportunity to work on a solution with truly significant societal impact\
Chance to be part of translating groundbreaking research into a real-world practical solution
Supportive environment to grow professionally and personally
Immersion within an international team that strongly advocates for diversity and inclusion
Highly competitive salary
Company laptop and accessories
Flexible working hours and ‘work from home’ availability
Flexible Vacation policy
At Syntropic Medical, we are developing one of the most novel medical technologies in mental health care, grounded in cutting edge neuroscience. Our flagship product, HAVEN, is not just a device but a new treatment modality with the potential to transform the lives of patients living with Major Depressive Disorder. The possibility of creating meaningful change in patient outcomes is at the heart of every decision we make, guiding both our science and our company culture.
We are a team that leads with care and generosity. We want every member of Syntropic Medical to feel inspired, supported, and valued. This is more than a job; it is a place to build a fulfilling career for life. We believe that the impact we create for patients must be matched by the experience we create for our people.
We are a fast growing team, and as we scale there will be significant opportunities for leadership, advancement, and long term progression. If you want to shape the future of mental health treatment while growing your own career in an environment that is deeply caring and mission driven, we would love to have you with us.
Syntropic Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Don’t perfectly fit the description?
We understand that some outstanding applicants may not perfectly fit the described role. If you truly believe that you are capable of having a positive impact in the lives of those suffering from depression and believe that you would be a great addition to our team then we want to hear from you. Reach out to us at info@syntropicmedical.com to discuss other opportunities.